Disgusting service- (Nedbank Tygervalley Centre)

Reference no : 628869 On Friday (15/05/2020 ) I received a SEND-IMALI, I proceeded to withdraw it at Tygervalley Centre. Nedbank ATM didn't dispense the funds instead it rebooted while I was waiting for funds to be dispensed to me. On Saturday morning I visited the branch and reported the matter and the request was logged with the ATM department. To date I haven't received my funds and I'm suffering, Nedbank is taking their time at my expense.

Today I sent an email to the Team Leader and the Manager, none of them bothered to get back to me, let alone acknowledging my email.

I need my money asap. I have given Nedbank enough time to count their ATM money. I cannot wait any longer.