SR
Shane R
1 reviews | Active since Mar 2011
29 Jul 2025, 16:07
Disgusting Service Level
Total lack of communication regarding a serious complaint and concern. Similar to dealing with any other call centre in SA. The senior management do not engage and leave one to deal with multiple call agents.
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Shane R's updateReviewer Update
29 Jul 2025, 16:13It is Concerning that Mr. Jason Quinn, the CEO of Nedbank has a system in place prohibiting anyone with a complaint to ever get the chance to inform his office of the total lack of communication regarding a serious complain / concern. Monika the PA has the same protective shield where any calls are re- directed to various call centres.
SR
Shane R's update29 Jul 2025, 16:13
Reviewer Update
It is Concerning that Mr. Jason Quinn, the CEO of Nedbank has a system in place prohibiting anyone with a complaint to ever get the chance to inform his office of the total lack of communication regarding a serious complain / concern. Monika the PA has the same protective shield where any calls are re- directed to various call centres.