DISGUSTING service from NEDBANK

Good day,<br> <br> I would like to lodge a formal complaint regarding your collections department for personal loans.<br> I have been having endless problems with this department and I have now just had enough !!!<br> I have a personal loan with Nedbank and got retrenched not too long ago my insurance paid for the loan for a year where after that I was liable for payment due to losing my job I found another one with a much lower paying salary. I have made the necessary arrangements with Nedbank regarding the amount that I will be able to pay back ever since then I have been having endless problems. They double debit my account putting me under severe pressure having to borrow money while I must wait for they to finally pay the money back !!! causing me great stress and worry for their mistakes.<br> After that we finally got everything going right and there were no more problems up until now. I have made and arrangement to pay R1500.00 back on my loan for the next 3 months eg : April , May and June May 2015<br> Only to get paid on the 22 May 2015, for Nedbank to take the full installment off of R 2062.66, i finally got paid back but with disgusting service and i sincerely hope someone will contact me