Disgusting service for personal loan application

<p>I did an online personal loan application on 22 June 2016. A consultant then phoned me to confirm a lot of details and it was provisionally approved. The consultant who I dealt with telephonically said that the money would be paid into my bank account 24-48 hours after I supp**** and signed the necessary documents at the branch. </p> <p>A consultant then phoned me from my nearest branch and asked me to bring and sign the necessary documents ASAP. I did it the following day (Thursday 23 June). By 28 June I haven't heard a word feedback from Nedbank whatsoever. After numerous e-mails with no response, I then sent them a message on Facebook and asked for advice. They were going to look into the matter. The consultant then phoned me asking for a confirmation letter of employment. They couldn't get hold of my employer as I am a teacher and they took too long to phone to confirm employment. Which is not my problem as I app**** before schools closed for holiday. The consultant said my application was still being validated as they are awaiting the confirmation of employment. Not even 5 minutes after I spoke to the consultant I got an SMS stating my application suddenly was unsuccessful. I received no reason why whatsoever. I then asked on Facebook again why it was unsuccessful and until now I am still waiting for a response from Nedbank why the application was unsuccessful. I wasted my time on the phone and to get all the necessary documents to Nedbank. And why waste my time wanting all my personal info, it is provisionally approved and all of a sudden then it is unsuccessful?</p> <p>I really regret applying for a loan with Nedbank. I have already informed my family, friends and colleagues about this situation and suggested that they should never bother to do business with Nedbank or if they do, they should stop. As Nedbank gives a **** about their customers. </p> <p> </p>