Disgusting service by Sue naidoo at Cresta Branch

<p>To whom it may concern</p> <p><br />At around 3h30 today I spoke to a lady by the name of Sue Naidoo and I was disgusted by her attitude, this is the second time I've dealt with this woman the first time was when I was opening my Nedbank account and I was given utter attitude to the point where I walked out of Nedbank.</p> <p>I called today inquiring for the branch managers email address also for a number. And I was told that you do not have a Cresta branch manager which I do find utterly unimpressive. Sue then responded after I said I find it an impressive that you do not have a branch manager. She responded in a tone which was very disrespectful stating that she finds it very rude and unprofessional that I stated that you do not have a branch manager. I then responded in the same tone stating why are you speaking to me like that I am a client of Nedbank and all I require is your branch managers email address why do I have such attitude and response I then eventually found it funny that this is how I am being treated and laughed at her and ask her to transfer me to somebody senior to her,she stated I have zero speak to and I shouldn't be laughing at such a disrespectful conversation she then asked me for an in NB Number and then I Noticed that she thought that I was an employee of net bank which I am not,I am a client of Nedbank and then she apologise but persisted with your attitude but my issue is how do you treat anybody like that whether their client or a Nedbank employee she has zero respect for people she's got zero respect for clients and I would like and letter of apology sent to my email address as soon as possible and I would also like the email address of her manager as I'd like to send him or her an email stating how this is the second time I've been disrespected by your employee and I would like to be dealt with accordingly.</p> <p>My fiancee has also been treated the same way by this woman and we would like this to be dealt with accordingly or I will have to take this further.</p> <p>Kind regards</p> <p>Natasha Mahlangu</p> <p> </p>