Disgusting service

<p>To whom it may concern</p> <p>I have two issues that need to be resolved</p> <p>Issue 1 - persistent sms notifications from Nedbank cliaming that my account is in arrears.</p> <p>This is bad service and frustrating as this is the second time that I have to complain about the same issue. Previously I was told that this will be resolved as my credit card is not in arrears.</p> <p>Issue 2 - Date 2 November - 3.57pm -A consultant by the name of Natasha Braaf at the Cape Town Golden Acre branch was extremely rude to me when I asked her for my account information so that I can pay my credit card via eft. She explicitly said she does not know what I am talking about she spoke to me in a condescending manner and shouted at me. She told me rather go to another branch as she does not know what I am talking about. She also told me she doesnt care if I complain about her because I shouted at her which is a blatant lie. She needs to be trained properly and she needs customer service s****s as she has none.</p> <p>Disgusting service<br />Regards Sarah</p>