MZ
Mbali Z

1 reviews | Active since Jan 2013

04 Jul 2016, 08:05

Disgusting service

<p>Out of the R ********** ********** 00 call centre agents that I have been transferred to not even one bird brain could assist with my ***** situation. I regret the day I switched accounts to an *********** bank. Basically they are telling me to get ****** and I won't be assisted but yet quick to charge me a replacement card fee</p>

0
Replies (2)
Nedbank
Nedbank's reply04 Jul 2016, 08:21
Official

Dear Mbali,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

MZ
Mbali Z's update04 Jul 2016, 08:26
Reviewer Update

The last cons even hung up on me. This doesn't even deserve a star on hello peter and my airtime that I had has gone to waste