DISGUSTING SERVICE

I am extremely disappointed and frustrated with the lack of service received from NEDBANK!

I have been dealing with several employees since 24/12/2020 when my account was double debited!

I imperiality logged a call with Kevin on the 24/12/2021 who assured me he will assist.

I then followed up with Busi on the 05/01/2021 to follow up as I had not received any feedback she assured me that she would get back to me which never happened.

I called yet again and spoke to Mark who assured me that my money would be reversed back into my account and yet again nothing happened!

I called again!!! And spoke to Noloyiso who advised that my complaint was only logged on the 05.01.2021.

I cannot believe how *********** your staff are! This is such a simple query and yet I am being given the run around.

I want my money today! I am sick and tired of being given the run around.

Your staff are clearly not equipped to deal with customer complaints!

I would suggest you send your staff to Capitec so that they can be trained properly!