IK
ISMAIL K

1 reviews | Active since Mar 2015

02 Apr 2016, 10:45

Disgusting Service

Good Day<br> <br> This is the second month that Nedbank debits my cheque account resulting in my account going overdrawn, the APO on my credit card had to be cancelled in Feb, ***.<br> <br> Every month I need to stress about my debit orders being returned due to a Nedbank error. This also counts as a negative with my credit reputation in SA.<br> <br> Disappointed and disgusted that a Platinum A/c holder can be treated in this manner after requesting a simple instruction. *** is the latest, as per the credit team I am liable for the return fee as well.<br> <br> I guess it's time to change banks.<br> <br> IK

0
Replies (1)
Nedbank
Nedbank's reply02 Apr 2016, 11:03
Official
Hello IK1909,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team