IK
ISMAIL K
1 reviews | Active since Mar 2015
02 Apr 2016, 10:45
Disgusting Service
Good Day<br> <br> This is the second month that Nedbank debits my cheque account resulting in my account going overdrawn, the APO on my credit card had to be cancelled in Feb, ***.<br> <br> Every month I need to stress about my debit orders being returned due to a Nedbank error. This also counts as a negative with my credit reputation in SA.<br> <br> Disappointed and disgusted that a Platinum A/c holder can be treated in this manner after requesting a simple instruction. *** is the latest, as per the credit team I am liable for the return fee as well.<br> <br> I guess it's time to change banks.<br> <br> IK
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Replies (1)Nedbank's replyOfficial
02 Apr 2016, 11:03Hello IK1909,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply02 Apr 2016, 11:03
Official
Hello IK1909,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
