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wagieda L

1 reviews | Active since Jan 2014

05 Jan 2016, 08:48

DISGUSTING SERVICE

Dear Ms Del Carme<br> <br> We refer to your Hello Peter complaint that has been registered under reference number # CCM ***. On the outset, I would like to express my gratitude to you for allowing me the opportunity to intervene and redeem our relationship with you. It is always our intention to deliver service of a standard that is deemed more than acceptable and when we fail, the opportunity to repair the gap created and make right is always welcome. We value your support and we respectfully request that you do not take this as indicative of the high standard of service that we strive to maintain at all times. Please be advised that we have attempted to contact you on : ***, however we have been unsuccessful.<br> <br> AND LOOK AT THE NUMBER THEY USED TO CALL ME ON WHEN I CLEARLY PUT A PREFEERED NUMBER ON AND UP UNTIL TODAY NOBODY HAS CALLED ME TO SORT OUT THEIR STUPID MISTAKE

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Replies (1)
Nedbank
Nedbank's reply05 Jan 2016, 09:34
Official
Hello wagieda,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team