Disgusting Service

When we moved our business account we were promised things like convenience, good customer service and lower banking fees. But these are non existent and I am learning that lesson too late because I have already closed my account with the other bank. It looks like we have moved from bad to worse. Yesterday I went to Mabopane central city branch to deposit money and because I do not want to pay crazy banking charges and wait too long in queues, I prefer to use the ATM. Well the ATM was not working and I had to go into the branch. The first person I met was Frans and I wanted to know how long was I going to wait before I can take the ticket from him, so I can decide whether to wait to drive to another branch. I did not expect the disgusting response from him. He said \ what do you expect