Disgusting Service

I went into the bank yesterday as I wanted to take out a personal loan. I already had a bad experience with Nedbank, previously. The consultant Keshnie Naidoo, was unhelpful spoke to me as if I'm a child, using words like I told you. She even raised her voice. The cubicles now is already so small everyone sitting there or walking past can hear the conversation that she is having with me. If I want to take out a loan, that's my problem, I will pay that back. She was judgemental and totally rude. When the application was declined after her attitude showing while she was checking that she does not want to assist. She pushed the screen towards me, not in a nice way and said there it's declined I told you. Seriously, is that what I as a customer have to deal with. You already feel so small asking for help, she even made me feel worse. When my husband said this is not ****ing customer service, she stood up and shouted you can go to hell. Is this the type of service we receive from Nedbank. I am appalled disgusted and so disappointed, I have never felt so embarrassed in my life. I heard she's getting a promotion she should be fired as she don't know how to deal with people.