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Rani C

1 reviews | Active since Jan 2018

04 Jan 2018, 12:19

DISGUSTING SERVICE

Worst experience ever dealing with *********** consultants at nedbank. After contacting complaints department my complaint was assigned to someone who is currently on 2 weeks leave. I had to call nedbank to find this out for myself. No one has compassion or understanding. Suppose to be money experts who do GOOD SADLY THAT IS NOT TRUE BECAUSE I HAVE SEEN IT

0
Replies (5)
Nedbank
Nedbank's reply04 Jan 2018, 12:31
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply04 Jan 2018, 12:32
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

RC
Rani C's update04 Jan 2018, 14:33
Reviewer Update
I was promised many calls but to date no one was decent enough to call me back
RC
Rani C's update04 Jan 2018, 20:09
Reviewer Update
Another day gone and still no call from Resolution manager. It's really pathetic
RC
Rani C's update05 Jan 2018, 08:01
Reviewer Update
I need Mary to call me this am..... or I will take this matter future. I'm sick and tired of poor service from Nedbank and I WILL NOT ENTERTAIN IT ANOTHER DAY