Disgusting Service

We opened a Business account in November 2014 and app**** for a facility. I supp**** Kedibone with all the necessary<br> documents. I was told we would get a reply within the next 2 weeks. To date no message, email or telephone call .Are your customers not important enough to warrant a reply. I closed the account on the 2 Feb. Since then I have received 2 messages' saying \ Your new a/c is overdrawn. Please rectify with a deposit". The 2nd message \"" Nedbank's previous communication relating to your overdrawn account refers. We regret to inform you"