Disgusting Service

After 18 months, I decided to close my Standard Bank accounts and give Nedbank a second chance. BIG MISTAKE. We tried to withdraw money at 6 ATM's. All of them gave a zero balance and said I must go to my branch. I phoned Head Office and the lady said there is nothing wrong with my account nor my card. At Eastgate we were forced to draw money at the counter and were informed that the chip in my card has to be reactivated, I head to The Glen were they guy is laying on his chair hoping for dear life not to fall off. Very rude guy that should not be working near the public! He tells me my card is fine but you can only draw R2000 for any Nedbank ATM at a time. Since when? Why? Who told me this? Now I have to waste 2 free withdrawals at a time. Never mind the fact they I app**** for Supplementary cards on the 15th of April and when I started complaining Tammy only apologized for forgetting to send it in. An apology does not get me anywhere. The Glen needs a major make over as they do not do their work and have a no care attitude when they have to do it. I am really thinking of transferring my accounts to another branch!