Disgusting is an understatment for the service I had received!!
<p>So I went to Nedbank at Westgate Mall, in Mithcells Plain last week 27/01.</p> <p> </p> <p>I was assisted by a lady that was very unwelcoming, all I needed was for her to create a beneficiary so that I can transfer funds to my FNB account. This was done after she had me sitting infront of her for about 5-7 minutes without her maybe telling me, that her system might be slow, or even that she will assisting soon.</p> <p> </p> <p>She just clicked away on her pc until she printed my documents to sign, I then asked her about changing something on the document before signing it, and the response was filled with attitude.</p> <p> </p> <p>At the end of this whole unpleasant reaction, i then was able to get her name from her which "Kim" as she also did not have any name badge on at all.</p> <p> </p> <p>I am appauled by this service this ,makes it more worthwhile me moving to a different bank !!</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
