Disgusting, Disrespectful, Disappointing

I was basically stranded abroad with no way of accessing my money from my Nedbank accounts and despite numerous enquiries and requests for information about why this happened and sharing my frustration, I am no closer to answer than I was a month ago. Nedbank is the worst bank ever, their personal bankers are useless and if you are not of the right demographic, forget about getting any service at all. It's disgusting.