Disgusting Customer Service.

<p>I would like to report the absolutely appalling service that I have been receiving from Nedbank as a branded company. On 3 occasions money has been taken from my account. Amounts: 1700, 1100 and 3400. Not only is the branch of absolutely no help at all, but the contact centres are never available. My call gets dropped every time I call through. I collectively have 5 numbers to call and none of them are operational. Responsibility gets passed from one department to the next and still they don't even have the respect or decency to call me or keep me updated. This is blatant disrespect. I have been waiting for my hard earned money to be refunded since 2016 and still no communication. I have been with Nedbank since High School and for them to treat a loyal customer this way is disgusting. I am closing my account as soon as my money is transferred back to me.</p>