Disgusting customer service

<p>Well back again on hellopeter after allowing Nedbank more than a month now to approve my credit card. I app**** for my credit in the branch a glen acres with my business banker. Provided the documents as requested and was advised that it might take a few days to 2 weeks.</p> <p> </p> <p><br />After the documents was submitted in the branch I received an sms asking to submit teh documents within 4 days to complete the application. I then submitted the documents from my side as well, </p> <p> </p> <p><br />So I waited and low and behold the next week I received the same SMS asking to submit my documents. Off to the branch I went to speak to my banker, we submitted it again and CC'd a couple of other email adresses to ensure that this time it is received. Well this time we thought that it was received as the SMS's stopped.</p> <p> </p> <p><br />It has been two weeks since, this week Tuesday I went to the branch to find out how far they are with my application, We called only to find out that it has been cancelled. My banker called the card division and we were assisted only to realise today that the card division were making empty promises to get rid of us.</p> <p> </p> <p><br />Nedbank, I have said it before, you need to firm up on your customer service. For more than a month now have I waited to get the same benefits from you as Standard Bank so that I can close my account with them and move over to Nedbank.</p> <p> </p> <p><br />Seems that Standard Bank has set the standard in banking which you Nedbank are unable to achieve.</p> <p> </p> <p><br />Nedbank you have lost a client who will not reccomend you to any businesses or private individuals. You may with the greatest of pleasure close my business and individual acounts I have with you.</p>