Disgusting client service from Nedbank

I am a Nedbank client for many years and I have received the most disturbing and, disgusting client service from the Nedbank Personal Loans Call Centre. I tried contacting them on several occasions of which my called was transferred from pillar to post and cut of numerous times. It is quite evident that there is very *********** staff working there as every Call Centre Agent I spoke to was unable to assist me. I was given several different numbers to call of which I did at my cost and valuable time. I am utterly frustrated and angry. For such an established Bank delivering this type of service is totally unacceptable. Why don't you learn from Capitec about client service. It is also evident that your staff don't live the Banks Values and Mission Statement.