DISGUSTING

I had a loan with you guys 5 years ago and i stopped paying so nedbank handed my account to BANKCOL international.December 2023 i was called by BANCOL INTERNATIONAL they have given me a 50% discount to settle and close my account i agreed and i paid them on the 14th DECEMBER 2023 uptill this day i am running from piller to post for a paid up letter.THIS IS REALLY RIDICOLOUS