Disgusted with Nedbank

Good day

I visited a Nedbank Branch today and discussed my matter telephonically with youconsultants.

After all these years, my capital loan was R64000. I think after sometime I opted for debt review as I was in financial difficulty as I did not want to be blacklisted or my accounts in arrears.

When I left the debt review process someone later the account was charged a huge amount of interests amounting to almost R100 000.00.

I was contacted by Nedbank consultants to make payment arrangements regarding this account and still been paying, 10 years later in arrears.

I have explained myself numerous times when I receive calls from the consultants and requested that this matter be looked into, only to find that no one gets back to me except for a call every third month to ask me to increase my payment arrangement.

If I understand correctly, this account was not supposed to go into arrears once you go under debt review but this is now the case.

So I have asked for a settlement balance and received the a letter as I have some money to pay this account to close it. So if you look into this matter, for the past 10 years I have paid you over R200 000.00 for a capital that was R64000.00.

I cannot come to terms that if I have to pay you the settlement figure as well, I will be paying you over R300 000.00 which is just not right!

I hereby request for the 100th time, that someone please look into this account and revert back to me asap as I w told this afternoon that the team leader will get back to me but nothing yet.