Disgusted Customer

Nedbank doesn't deserve a single star, I only put 1 start so that i can write a review. I had taken out a loan with them 3 years ago for R112 000. For the past 3 years i have been paying R3700+ that would be equivalent to R133 000+ already paid.

after so many years i still have to pay back over R120 000+ which just doesn't make sense, I am a very disturbed customer as i have been on the phone with Nedbank every single month and all they do is hang up on me or to get me off the phone they tell me that they will be doing an investigation and get back to me.

I am currently left with 3 options of actions after this last attempt to find some compensation and reckless behavior from this business.

first option is to just stop paying back for this loan irrespective if I get blacklisted or not I just wont care anymore and react the same way Nedbank has been to me.

Second option is to take out a loan from another bank to pay off this loan with Nedbank.

Thirdly is to go into debt review and consolidate my loan with a debt councilor.

all 3 of the above made mentioned options will ultimately lead to me moving away from Nedbank, letting all my family and friends about my experience and most importantly take my story to the press.

I don't mind spending money to voice out this type of business which has pathetic customer services and people who don't care about their own customers.

When a customer comes in to open an account or take out a loan you guys are the sweetest but all that sweetness is just to get the customer hooked, once the customer is involved with the account or the loan, you then give a damn about the customer and you let the customer to suffer.