1 reviews | Active since Mar 2011
DISGUSTED,Charged for an account paid in FULL
Good Day,<br> <br> 13 October 2014, I went into the bank and settled my Credit Card of R 517.50, This was done telephonically at the bank.<br> <br> 23 February 2015, I have noticed that debit orders have tried going off my account, amounts were R 25.00 now they are R 30.00.<br> <br> 23 February 2015, I was told telephonically that i now owe R 300.00 AND SOMETHING ON MY ACCOUNT that was paid in full.<br> I called at 09h02 and spoke to an african lady where put the phone down on me when i asked her about these unacceptable charges. I then called a second time Ref #: ***4 and spoke to another lady who was not helpfull at all and demanded that i pay your bank charges.<br> <br> I will NOT pay a cent on this account and i will be doing a stop order this account shortly that i closed on 13 October 2014.<br> <br> The reason why i closed this account was because i am unemployed and there was no need for this card.<br> <br> I hereby request that ALL your bank charges get REVERSED IMMEDIATELY. And i HOPE all your calls are RECORDED.<br> <br> This is ludicrous. How many other customers are getting **********!!!
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
