DVdm
Daniel Van der merwe

1 reviews | Active since Nov 2016

16 Nov 2016, 10:22

Disgusted by the service at so called "BEST BANK"

<p>I've been with Nedbank for pretty much my whole adult life. I've never had any problems but recently I've had a lot of problems with them and I'm just getting fed up for it now. </p> <p> </p> <p>I've had problems earlier this year and was wrongfully dismissed, because of that I needed to go on debt review. I've got a personal loan with Nedbank and they debited my account twice in 2 months knowing that my debt review company will pay them. Been to the bank back and forth and signed papers and send it to them. I asked them to pay me the money back because they where not supposed to debit my account in the first place. Been waiting for 2 months now just to get a mail that they won't. </p> <p> </p> <p>This is is unacceptable as they weren't even supposed to debit my account. </p> <p> </p> <p>Nedbank is a bunch of ****** and they were wrong in the first place and now I need to pay for their mistakes?? </p> <p> </p> <p>This has left a sour taste in my mouth.. I'm moving my account somewhere where they don't **** you for money. </p>

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Replies (2)
Nedbank
Nedbank's reply16 Nov 2016, 12:07
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply16 Nov 2016, 12:14
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team