Disgusted

Terrible customer service!! Why send a msg asking if the branch for card collection is correct, the when we reply no you phone and get the correct branch and then end up sending only 2 of the 3 cards to the wrong branch, which is no where close to where I am but I am now expected to either drive all the way out there - costing me fuel or I have to re order the cards which I will also be charged for not to mention the amount I spend on fees with Nedbank and I get no perks they can't even arrange for my cards to go where they were meant to go without it costing me even more money!!!!!!