Disgusted
Funds have been taken/debited from from my account for a remarkable 4th time! without my permission. A loan that was paid in full and no longer stands with Nedbank has been debited. When I called the call centre and was advised that it was for a loan I was both surprised and irritated as the balance had been settled. When I asked to speak to the call cetre manager on duty the call was put on hold and then dropped . I will be taking this to Media24 as this CAN NOT keep happening.
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Nedbank's replyOfficial
30 Dec 2017, 17:30We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you during business hours to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply30 Dec 2017, 17:30
Official
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you during business hours to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,