DISGUSTED!!!

I SETTLED MY NEDBANK PERSONAL LOAN OVER 2 WEEKS AGO, NEDBANK STILL CONTINUES TO DEBIT MY ACCOUNT AND NOW OVER 2 WEEKS STILL AWAITING MY REFUND AND BEING SENT FROM PILAR TO POST..<br> <br> MOREOVER THE STAFF IS TERRIBLY RUDE TO NAME AN EXAMPLE NASH NAIDOO WHO TAKES THE MEANING OF A BAD ATTITUDE TO ANOTHER LEVEL.<br> <br> I HAVE JUST SPOKEN TO A TEAM LEADER AT LEAGAL REGARDING MY REFUND, ZEENAT DIRECT NUMBER *** WHO WANTS ME TO GO TO THE BANK AND GET A BANK STATEMENT THAT I WILL PAY FOR AND SEND IT TO THEM....TAKING INTO CONSIDERATION THAT THIS IS TIME AND MONEY IN THAT I WILL BE PAYING FOR THE STATEMENT!!! WHEN I WAS TOLD ON 2 CONSECUTIVE DAYS THAT IT IS BEING PROCESSED????? NEDBANK TOOK MY ACCOUNT DETAILS TELEPHONICALLY, I ANSWERED SECRUITY QUESTIONS AND WAS NOT REQUESTED TO SEND STATEMENT SO WHY MAKE ME RUN AROUND NOW?<br> <br> ITS BANKS LIKE THIS THAT HAVE THESES WARM ADVERTS THAT TOUCH HEARTS LIKE MINE UNTIL YOU ARE IN A MESS LIKE THIS AND FIND THAT THEY COULD NOT GIVE A DAMN ABOUT US WE ARE ALL JUST A NUMBER. THIS SUPERVISOR ALSO NEEDS TO BE TAKING FOR RAINING ON HOW TO HANDLE CLIENT OBJECTIONS WITH EMPATHY!<br> <br> I HATE NEDBANK, THEY ARE JUST A CAMPAIGN AND NOT THE PEOPLES BANK