DISGUISTED BY POOR SERVICE FROM NEDBAK

I HAVE NEVER BEEN SO DISGUSTED BY NEDBANK. LASTWEEK FRIDAY I SENT MY SELF CARDLESS WITHDRAWAL OF R5000 , BOOM I GET TO AN ATM I GET AN ERROR WHICH READS "INVALID AMOUNT SELECTED" WALKED INTO NEDBANK BRANCH IM TOLD TO CALL THE CALL CENTRE TO REVERSE MY MONEY ,CALL CENTER AGENTS TOLD ME SINCE ON MONDAY THE MONEY WILL BE REVERSED WITHIN 24HOURS TODAY ITS FRIDAY NOODY CAN GIVE ME ANSWERS. THIS IS MY HARD EARNED CASH NOT SOME CHARITY GIVEAWAY SOMEONE MUST JUST PHONE AND SORT THIS THING OUT ASAP.