MS
Melanie S
1 reviews | Active since Oct 2009
20 Mar 2016, 19:48
disgraceful service!!
Good day<br> <br> I posted a complaint on here about Nedbank on the 2nd of March 2016. A lady contacted me on the 2nd of March but she has not contacted me again with any further information regarding my complaint! I am totally disgusted with Nedbank not only for taking money from my account unfairly but for also not sorting this out and putting my mind at ease. I not only bank with Nedbank but I also have a loan and a credit card with them too. It's been 18 days since the original complaint and I feel I have been patient long enough. Please sort this issue out or I will be forced to change banks! I don't trust Nedbank with my money anymore.
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Nedbank's replyOfficial
22 Mar 2016, 08:31Hello Mel S,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply22 Mar 2016, 08:31
Official
Hello Mel S,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team