Discusting service

Student loan application My student loan application is with student loans since 9/5/2019 withe ref ***1 id ***

I have battled last year for 5 months to get approval and this year is no differnce with no communication and bad service

I have yesterday asked that the application urgently need the app to be assesed and got a decline this morning

How strange is that with decline comments made referring to document of last years application no accountability from Nedbank

This is my sons last year and previous applications has being approved surely someone at credit want to get the application of there table does not matter how the easy way is decline

Shocking all new information was guven and aeveral times asked to send and send

I am a Loyal Nedbank client for many years with no returns and and good rating and just opened new buisness account with mothly interest serviced for 4 years not one missed

My son account is also with Nedbank

Go back and check who messed up this application who did not take time to make sure new information was used and took the easy way out

I will close all my account with Nedbank and my sons account who you helped now up to his last year and now because of lazy thinking decided to decline on old info

If this is not resolved this week I will pay his study amount cash and leave Nedbank