1 reviews | Active since Apr 2015
Discovery paid my settlement amount
on the 23rd of April a payment ever since the 28th of April I have sent proof of payment to [Email Removed] [Email Removed] and [Email Removed] on almost a daily purpose but I have not received any feedback from them meanwhile they are still deduction my monthly instalment, I didn't mind the instalment for March because it was already too late but they debited on April and I am sure they will still debit in May. they need to know that them not accepting the money paid is disadvantaging me in sure a way that I can't apply to get another car because I am listed as a bad payer. I can apply for Motor financing as the amount paid is not clear on my name I have send 2 types of proof of payment but still nothing has been done.<br> please assist as
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
