LR
Lerato R

1 reviews | Active since Apr 2015

11 May 2015, 09:52

Discovery paid my settlement amount

on the 23rd of April a payment ever since the 28th of April I have sent proof of payment to [Email Removed] [Email Removed] and [Email Removed] on almost a daily purpose but I have not received any feedback from them meanwhile they are still deduction my monthly instalment, I didn't mind the instalment for March because it was already too late but they debited on April and I am sure they will still debit in May. they need to know that them not accepting the money paid is disadvantaging me in sure a way that I can't apply to get another car because I am listed as a bad payer. I can apply for Motor financing as the amount paid is not clear on my name I have send 2 types of proof of payment but still nothing has been done.<br> please assist as

0
Replies (1)
Nedbank
Nedbank's reply11 May 2015, 11:07
Official
Hello LeeraRudzi ,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team