Disappointment with MFC

I HAVE RECENTLY APP**** FOR A TRADE IN FOR MY CURRENT VEHICLE. I WAS DECLINED, STATING I AM UNDER DEBT REVIEW, WHICH IN AM NOT. I HAVE THE 17W DOCUMENT TO SUPPORT THAT. NO ONE AT MFC SEEMED INTERESTED IN THAT FORM, YET IT IS COMPLETE PROOF THAT I AN NOT UNDER DEBT REVIEW. MY MFC ACCOUNT IS UP TO DATE AND WHETHER I AM PAYING FOR MY CURRENT VEHICLE OR THE NEXT, THE INSTALLMENT IS MORE OR LESS THE SAME. I LOST A CHANCE AT MY DREAM CAR BECAUSE OF *********** AND IMPERSONAL AGENTS.