1 reviews | Active since Aug 2017
disappointment
<p>Hey there!i'm very distressed about Rustenburg Nedbank's services.Last year,I went to claim about my Long-term investment but what baffles me is that they didn't even tell me when it does mature.Moreover,when I went again this Tuesday,they confirmed that it matured last year November..</p> <p> </p> <p>I am very upset to say the least because had they helped me last year,I could've claimed my money!Now they say it has re-invested itself again!</p> <p> </p> <p>Yours in anger</p> <p>Golokile</p>
Dear Golokile
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Golokile
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team