Disappointing and poor customer service

<p>I am really disgusted by nedbanks service over something so simple... I visited The Glen Nedbank branch on the 24/12/2016 to update my cellphone number on their system so that I can receive notifications and this was only actioned today due to a "system issue" they were experiencing... Marius from complaints confirmed that it was updated. However my SMS notifications have been deactivated... </p> <p>The only thing I asked for was to update my cellphone number, why are my SMS notifications not authorised. I want this query resolved, I am really disgusted with how nedbank has tried to "resolve" my query... I do not want to be contacted by Priya or any other person from nedbank because all that the agents do is put the blame on each other... I really don't have time for that... just please activate my SMS notifications... Thanks </p>