SG
Sherayne G
1 reviews | Active since May 2018
03 May 2018, 07:52
Disappointing
Nedbank The Glen business division has been completely unhelpful. Our bank account is a school account. In March we went in to change over our details and signatories with Lize Keyser. To date our emails have not been answered. I have visited the branch numerous times and no one can assist me. We are now in May and have no bank card and are unable to load new beneficiaries as our contact details have not been updated.
We desperately are in need of assistance!
Helpful (0)
Replies (2)0
Replies (2)
Nedbank's replyOfficial
03 May 2018, 08:30Dear Sherayne George
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Service Support
Best regards,
Nedbank's reply03 May 2018, 08:30
Official
Dear Sherayne George
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Service Support
Best regards,
Nedbank's replyOfficial
08 May 2018, 09:54Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Service Support
Best regards,
Nedbank's reply08 May 2018, 09:54
Official
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Service Support
Best regards,