Disappointed with the service

I visited the two nedbank branches in Hammanskraal Kopanong and Jubillee Mall to open a business account and I must say i was very disappointed. I firstly went to Jubillee Mall and they referred me to Kopanong and when I got there i was told they also dont open business account there and I have to drive 60 kilos to Pretoria North or Montana. As all my other businesses accounts including my personal accounts are with Nedbank i feel its really disappointing for a bank like Nedbank to have 2 big branches close to us but we cant get all the services we need. My other two businesses are right next to those 2 branches and i bank there daily but now for a mere business account i have to drive so many kilos to open another one. I mean Jubillee Mall is one of the busiest and biggest mall in terms of the revenue / Turnover in South Africa but a Nedbank is not giving businesses that are operating there, the full service in their branch. They cant open business account and also does not have an Internet Banking Kiosk. In this day and age where everything is about saving money why must i drive so many kilos while there is 2 full branches but only offering selected service. That money that i am wasting by putting petrol , i could be using it for something valuable . And also the main reason I am banking with Nedbank is because of those 2 branches as they are closer to my businesses. I will really appreciate feedback as to why we cant get full services there. I will also really appreciate if i can open the business account there tomorrow. Your assistance will really be appreciated.