Disappointed WITH NEDBANK SERVICE'S

I am deeply saddened by the level of which Nedbank is treating it's clients. I recently was paid funds from someone who has owed me the funds for the longest of times, only for that person to claim that I am ******** him. He then reported the account. I now cannot access my Nedbank account as it says Pending activation on the app. Please assist me as this is worrisome and frustrating as I use my account for my salary. ID Number ***6****1. Please contact me on ***