PN
Parmeshini N

1 reviews | Active since Mar 2017

08 Mar 2017, 08:22

DISAPPOINTED AND FRUSTRATED

<p>I HAVE OPENED MY ACCOUNT WITH NEDBANK LAST YEAR (MUFASA HOLDINGS PTY LTD ACC- ********** 923).</p> <p>I RECEIVED AN SMS ON THE 6TH OF MARCH 2017 STATING I NEED TO MAKE A DEPOSIT OR MY ACCOUNT WILL BE CLOSED SO I CALLED CREDIT AND MADE A DEPOSIT INTO MY ACCOUNT.I THOUGHT ALL IS WELL UNTILL I RECEIVED AN SMS TODAY THE 08TH OF MARCH 2017 STATING MY ACCOUNT HAS BEEN CLOSED.I CONTACTED CREDIT AND SPOKE TO ZAKHE WHO WAS VERY RUDE TO ME AND COULD NOT ASSIST ME.PLEASE ASSIST IN THIS URGENT MATTER AS I NEED MY ACCOUNT TO BE OPENED ASAP AS IM EXPECTING A LARGE DEPOSIT INTO MY ACCOUNT.PARMESHINI NAICKER ********** 744 I WILL HAVE TO CLOSE ALL MY ACCOUNTS WITH NEDBANK IF THIS MATTER IS NOT RESOLVED TODAY.</p>

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Replies (1)
Nedbank
Nedbank's reply08 Mar 2017, 08:28
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team