disappointed

I wanted to open a just save account and after giving the consultant my details he promised to call back. Which he didn't. I called again a couple of days later and a very nice lady helped me open a savings account. She told me that I must sign some documents that she would email to me before she makes the debit from my account. she didn't send them so I called again And was told shed email them to me. Which hasnt been done. This morning i find that my account has been debited with a reference that states NEW. I called again and I was on a call for 15 minutes without progress. I can't keep calling Nedbank just because they've hired *********** consultants.