DISAPPOINTED

Its been 3 weeks since I opened a saving account at Nedbank and it was approved online, I received the sms to confirm that the account is opened and I needed to submit RICA documents of which I did the next day. Up to today I am still waiting for feedback. <br> <br> I have never seen such an incompetency in such a big institution. I have made several calls and have been everyday promised to be called back but I haven't received any call from Nedbank Brooklyn. I was considering to change my bank to Nedbank and I am glad I didn't if opening a saving account can be so difficult, how much more difficult it will if I open a cheque account. I am stuck now I don't know whether I have an account with them or not.