TC
Tamon C

1 reviews | Active since Jan 2012

11 Mar 2016, 10:46

Disappointed

I tried changing a weekly debit arrangement to a monthly one as I have changed jobs. I asked if they could call me as I am not by the means to call them and no response. <br> <br> I now see that they are still debiting my account and it is currently in a negative due thank charges caused by returns of debits. <br> <br> I am very disappointed as I've always been happy with their service. <br>

0
Replies (1)
Nedbank
Nedbank's reply11 Mar 2016, 11:09
Official
Hello Tamon,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team