Disappointed!
After a Hellopeter complaint a month ago and the ensuing phone calls, emails, branch visits etc. up to today, I have come to the conclusion that not one single Nedbank employee knows/understands anything about how to solve credit card problems. My husband and I have been **** to, kept on a string and given incorrect info regarding our cards up to a point where I have no choice but to post this complaint, which I know will lead nowhere in any case. 2016 Will see us changing banks after 35 - 40 years!
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Nedbank's replyOfficial
31 Dec 2015, 07:57Hello grietjie,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply31 Dec 2015, 07:57
Official
Hello grietjie,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team