CW
Chevonne W

1 reviews | Active since Dec 2016

27 Mar 2018, 07:23

Disappear Please

Two months later and im still waiting on my issue to be resolved. This is apart from my problems I've been experiencing since last year from the very first day I opened my account.

Im tired, I wish for a competent person to please take the time to resolve my issue. I've been to the branch, I've been contacting the complaints department and the charges just keep accruing.

I wish for Nedbank to be a thing of the past, you will never believe how much you are taking of my time and energy.

Two Saturdays ago I went to the branch and I was told they will call me the following Monday, I still received no call. Yesterday again I spoke to the complaints department I was told my Dumi or Tumi that a Jeffery will call me back the same day.... Im still waiting .... Please please please i have no more fight left in me I wish you guys can just be a thing of the past for good.

Also before I forget, you removed a post of mine saying that it was a duplicate, if you actually took the time to look into the complaints you wouldve seen that it was not a duplicate. I have multiple different complaints......

Biggest regret was thinking Nedbank is wort it.

Please do the needful.

Best Regards

0
Replies (6)
Nedbank
Nedbank's reply27 Mar 2018, 08:24
Official

Dear Chevonne

We sorry to hear about your experience, a Resolution Manager will contact you to resolve your concerns.

Regards

Client Service Support

CW
Chevonne W's update02 Apr 2018, 21:24
Reviewer Update
Okay so can u tell me when I will be receiving this call back? 6 days ago I received a call saying I need to pay a bill which I have no intention of paying. The lady couldn't see any notes of mine on the system. If there's communication in ur industry it's not my problem please sort this matter out ASAP.. You are my biggest regret
CW
Chevonne W's update12 Apr 2018, 10:20
Reviewer Update
I am still waiting, please note that my number changed as of today..... Please sort out this mess ASAP number: ********** 653 Please advise of how I can contact your legal department. Seems as though nobody at the branch, customer service or even your social media team is taking me serious.
CW
Chevonne W's update12 Apr 2018, 10:25
Reviewer Update
You have been saying that Since last year and on this post since 27/03/2018.... Can you please not just fix it, Im sure theres something other than "advise the resolution manager" that you can do.
CW
Chevonne W's update12 Apr 2018, 16:40
Reviewer Update
Anyone????
CW
Chevonne W's update12 Apr 2018, 16:41
Reviewer Update
Anyone????