Disapointed in Nedbank

Good day. its alarming to see how many of Nedbank's customer complaint about them. What is going on?? Every time I try to do something with Nedbank its an epic fail. Why? your level of service is not what it used to be. I app**** for a credit card for the second time. This time I was approved. Everything seemed fine, and I was supposed to receive my card in this week. Only to be contacted by an consultant on last week Friday to say that they now find something wrong with my application. A Standard bank loan, and Hollard insurance that I did not mention to them. What?? I don't even have any of those things on my name. Where is your proof of that? Seriously, I don't get Nedbank. Work out a system in order to help your clients. not make them sign a contract and then have issues afterwards. That's just bad service. The only reason I want a Nedbank Credit card is because I bank with them, and its easier for me. What a disappointment again.