1 reviews | Active since Oct 2014
Didn't accept study loan request but now they send me letters for personal loans 4 years later?
4 years ago I went through the process of trying to get a study loan as I could not afford my degree. I went first to Nedbank as I have my other account through them and my word, I gave them all the files/forms the required and they kept rejecting and sending it back as "this form is incomplete", "we need a signed doc from the principle", "the amount is too much", and so on.
I eventually gave up with them and went to ABSA. I got my study loan money in 1 week. Like what? After trying like a month with Nedbank and ABSA does it in 1 week.
The irony comes in when I get a mail in the post saying "Miss you are eligible for a personal loan up to R250 000". Oh so now that I'm earning a decent salary after ABSA helped me get there you're interested in giving me a personal loan? Keep your money, I don't want you 'help'!
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
