Details not being updated EVER

<p>In 2013 I moved into a new house and went to the nearest Nedbank branch to re FICA. Apparently all sorted when I left the building. A few months later I was in the branch needing to do somehting and discovered my address had not been updated, so redid it. Again I was told it was sorted.</p> <p>Now 3 years later I need a statement with my address on and it is STILL the old address!!!!! This is crazy! I have done my bit. Why can Nedbank not get it right to update my details. They are so sticky about ***** and FICAing, but could't be bothered to do their jobs properly.</p> <p> </p>