DS
Duncan S
1 reviews | Active since Jun 2015
10 Jun 2015, 11:05
Despicable service by Nedbank
I have had a savings acc with Nedbank for 30 years .Two weeks ago I received an sms to say funds had been transferred out of the acc , as I had not authorised this transaction I contacted the bank . They then informed me that they had transferred MY MONEY into an account of theirs and closed the account due to inactivity.<br> They never contacted me to discuss this at any time . I would like to know on what grounds they think its okay to ***** my money . I am posting this so that anyone contemplating opening an account with them be warned . If this is how they treat a loyal customer of 30 years with the bank , then they don't deserve loyalty from anyone .
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Replies (1)Nedbank's replyOfficial
10 Jun 2015, 12:07Hello duncans12,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply10 Jun 2015, 12:07
Official
Hello duncans12,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
