Deregulate the baking service asap and hopefully we wont be treated like **** by nedbank

Ive had the worst nedbank day that ive experienced in a long time. Generally get banking help or efficient service from nedbank just doesn't happen anymore. It took me al least an hour ,calling different departments to get global incoming funds cleared today. But the cherry was ordering an online item from greenbacks. It arrived 5 days late .I ordered a powerbank and what was delivered was.......a rusty lock. no powerbank. called Nedbank and the agent just did not know what to say or how to process this. The big 4 need some serious competetion .Hopefully it will change the DGAF attitude