BK
Bakang K

1 reviews | Active since Jul 2011

16 Nov 2016, 15:27

Deprivation towards financial freedom

<p>So I just learned today that nedbank does not allow clients to make split payments nor additional payments towards a home loan repayments. This is clearly a move of deprevation towards financial freedom</p> <p> </p> <p>I wil be looking for an alternative service provider for all my accounts (home loan, vehicle financing, house, car, buidling and home content insurance and credit card = R18000/month) that I have with this pathetic service provider.</p> <p> </p> <p>And do not bother in sending an automated response about conducting an investigation into the matter. I just thought I should let you know that you have officially lost my business and many more to follow.</p>

0
Replies (2)
Nedbank
Nedbank's reply17 Nov 2016, 09:48
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

BK
Bakang K's update07 Dec 2016, 14:31
Reviewer Update

Just closed my insurance with Nedbank. Thank goodness more accounts to close soon!!!

Nedbank's bad service must fall!